Location:Daffodil Mulligan Restaurant,EC1Y 2BJ, London
Type: Full-time
About Us:
Daffodil Mulligan is a vibrant and dynamic restaurant and bar located in the heart of London. We pride ourselves on delivering exceptional dining experiences, offering a menu that blends modern British cuisine with a touch of Irish flair. Our bar is known for its creative cocktails and extensive selection of fine wines and spirits. We are looking for a passionate and experienced Restaurant and Bar Supervisor to join our team and help us continue to provide outstanding service to our guests.
Key Responsibilities:
- Supervise and coordinate daily restaurant and bar operations.
- Ensure the highest standards of customer service are maintained at all times.
- Train, mentor, and support front-of-house staff, fostering a positive team environment.
- Assist in managing inventory, ordering supplies, and maintaining stock levels.
- Ensure compliance with health and safety regulations, as well as licensing laws.
- Handle customer inquiries, complaints, and feedback in a professional manner.
- Oversee cash handling and daily financial reporting.
- Support the management team in achieving sales targets and optimizing profitability.
Requirements:
- Previous experience in a supervisory role within a high-volume restaurant or bar.
- Strong leadership skills with the ability to motivate and guide a team.
- Excellent communication and interpersonal skills.
- A keen eye for detail and a passion for delivering exceptional customer service.
- Knowledge of food and beverage operations, including cocktails, wines, and spirits.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- A valid personal license (desirable but not essential).
- Stable Days Off: Sunday & Monday
- Staff discount 30% off of your total bill when dining in one of our restaurants across the Group
- Recommend a Friend Scheme (£1,000 per individual referral)
- Free Company uniform
- Free meals and soft drinks on duty
- Unrivalled opportunities for progression into senior positions
- 28 days holiday, increasing with every year of service (up to five years)
- Complimentary lunch/dinner after probation period