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Branch Manager - Tottenham
Are you a dynamic, results-oriented leader looking for your next big challenge? This is an exciting opportunity to join an opening branch in Tottenham for March 2025. As Branch Manager you will bring an enthusiastic and strategic approach, driving staff development, continual growth, and improvements as well as developing a motivated and highly customer focused team. Working 44.75 hours per week, shifts between 6am-5pm Monday to Friday, and alternate weekends.
What we’re looking for…
- Experience in a builders merchants is essential, as you will need product and market knowledge
- Effective listening and communication skills
- Ability to set and encourage the achievement of appropriate goals for self and others
- Excellent IT skills, including proficiency in all Microsoft packages
- Ability to accurately report and present results
- Exceptional customer services skills with a proven track record of achieving results
Benefits:
- Highly competitive bonus reward scheme
- Annual salary of £55-60k
- Staff discount
- Employee assistance program
- Annual leave 25 days plus your birthday off
- Life assurance
- Pension scheme
- Wider Wallet - offering discounts and benefits
- Long service awards
Key Responsibilities of the Branch Manager:
Profit and Loss Management
- Grow sales, maximise margin and reduce overheads to exceed targets and deliver best-in-class financial performance.
Team Leadership
- Recruit, train, and manage a high-performing team
- Provide guidance, coaching, and motivation to enhance staff skills and productivity.
- Drive a positive and collaborative work environment
- Collaborate with key stakeholders to ensure all departments work together to achieve company’s goals
Sales and Customer Service
- Manage sales initiatives to increase profit and market share
- Develop strong relationships with customers and suppliers to drive profitable business growth
- Lead, motivate and empower your team to deliver great customer service
- Ensure the Branch offers 'best-in-class’ customer service through company initiatives
- Resolve customer issues and concerns in a professionally and promptly
- Manage the full operation of the branch, ensuring high standards for safety, storage efficiency, housekeeping, and product accessibility.
Stock Management
- Oversee inventory levels, product availability, and supply chain operations
- Implement effective inventory control and procurement practices
Health and Safety
- Ensure compliance with safety regulations, company policies, and industry standards.
- Maintain a safe working environment for employees and customers.
