Retail Supervisor

Retail Supervisor, Museum, West London, Part Time, Temporary, £15.50 per hour plus holiday pay accrual

Our client a world-renowned Museum based in West London requires a part time Retail Supervisor. You would have to available for a rota pattern of every Friday and Saturday, 12:30-20:15.

Main Duties and Responsibilities

• Provide high standards of service to help maximise sales for the museum shops
• Motivate and line manage retail team
• Duty manage late shifts
• Provide an efficient and high standard of service to all the museum’s customers
• Help to create and maintain retail visual merchandising standards
• Update daily, weekly and other regular sales reports and KPI documents and conduct the weekly cash count
• Maximise sales through excellent product knowledge, inspiring team to share in this
• Operate the tills in a secure and efficient manner, ensuring secure cash handling at all times
• Ensure that the shops are kept clean and tidy, and that stock is regularly replenished
• Follow shop procedures and carry out duties as required by the Retail Operations Manager

Key skills and experience required

• Demonstrable retail line management experience, gained in a fast-paced environment
• Ability to enthuse, lead and motivate and inspire others through excellent communication and strong interpersonal skills
• Ability to build strong relationships at all levels internally and externally and shows a willingness to collaborate with and support others
• Aptitude and passion for delivering an exceptional customer experience, creating and maintaining a strong customer service culture
• Organised & able to prioritise managing tasks simultaneously and perform under pressure
• Ability to ensure that the museum’s reputation for high standards of presentation is maintained; an interest and aptitude for visual merchandising and display
• Experience meeting and exceeding revenue & KPI targets & motivating others to too
• Strong attention to detail, with good financial acumen - ability to interpret data and manage stock processes

Due to the large number of applications that we receive, only shortlisted candidates will be contacted.

This is an excellent opportunity to work within a leading heritage institution. Apply today!