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- Role - Account Manager
- Hours - Monday to Friday (08:00am - 05:00pm)
- Salary - £70,000 Per annum + £5,000 Car Allowance
- Location - Based at a High-End Retail Site in the City of London (Managing a portfolio of 4 sites)
There's a permanent opportunity for you here as an Account Manager to manage one of our contracts which is a retail site in central London.
The Role
- Provide leadership and ensure that contractual commitments are met and exceeded.
- Ensure that opportunities for the strategic development of the contract are realised to ensure service delivery to our clients.
- Ensuring business policies and processes are effectively communicated and implemented within the contract.
- Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across both the client and subcontractor's activities, and are regularly reviewed.
- Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. Ensure structures support peaks and troughs in workload, and disaster recovery.
- Ensure contracts are staffed by fully competent teams, ensuring post holders are fully competent, and that effective succession planning arrangements are in place.
- Working with other Account Managers to ensure the collaborative development of the business, effective teamworking, and support to colleagues.
- Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded.
- Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met.
- Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts.
- Promoting, maintaining and working to the Guiding Principles of company.
- Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward.
- Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate.
- Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential.
Benefits
- Additional earnings available through overtime - if wanted
- 25 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year
- Pension with matched contributions between 6-8%
- Life Assurance
- Private Medical Insurance Single Cover on completion of 12 month' service, with the opportunity to pay for additional cover for partner/dependants
- Flexible Benefits Scheme - including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance
- Access to wellbeing programmes
- Company Sick Pay
- Employee recognition programmes which reward exceptional achievements
- Employee Referral bonus with generous bonuses for 'referring a friend'
- The opportunity to use one working day per year volunteering to help the local community
- Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters
- Smartphone/ Tablet, uniform, PPE
Qualifications and Experience Required
- Team management experience
- Technical background
- Experience managing a TFM contract
- Previous experience within a laboratory environment would be highly advantageous
If this position is of interest please call Freddy for a discrete chat on 07548 766641 or alternatively get in touch via to gain a better understanding,
