Business Development Manager

Business Development Manager

South of England

60,000 per annum plus bonus opportunity

TRC is working with one of the leading providers of residential and nursing care homes in the UK. Our client operates in the South of the country and is seeking a Business Development Manager to join their team.

The Business Development Manager will be an integral addition to the Business Development Team. With exponential growth this year and next year, with the opening of new Care Homes within the portfolio, my client requires a dedicated, conscientious, customer-focused and results driven Business Development Manager to add to the growing team.

Ideally, the right person will be based in the South region due to all services being south of London. The role will be a mix of home and field-based working.

Essential Criteria:

Must have a full UK driving license and access to a car

Must also have experience working within the healthcare market, filling voids within nursing, hospital or residential services.

Proven experience of working within a similar role in a healthcare organisation or similarly within the NHS, or an understanding of the NHS healthcare commissioning landscape

Job responsibilities

• Building relationships with Integrated Care Boards, Mental Health Trusts, Local Authorities and Continuing Healthcare teams
• Set and meet agreed targets for specific care homes for leads, customer meetings, follow up, and sales leads
• Own your customer territory and work with the head of business development to set the objectives which may change at times to suit the needs of the business
• CRM Management of your customer base. Work closely with the marketing executive, keeping them abreast of opportunities, new leads, customer insight and trends to support marketing of new business initiatives and business as usual
• Manage the BD executive and referrals co-ordinator to drive referrals for customers through to admissions in a timely manner to meet objectives and always delivering customer satisfaction
• Handle and respond to sales enquiries for new business by responding promptly and professionally to maximise conversion rates
• Conduct customer visits in services to enhance the experience and create a positive impression and maximise conversion rates
• Research projects in segmented areas where we have the least traction to maximise our exposure and to seek new business contacts
• Lead and support the BD executive in research projects to seek out new referrals, streams, and opportunities; mapping out all hospitals in Hampshire where we currently have less traction of referrals due to lack of contacts etc
• Build relationships with service managers to understand their services and cohort of service users that they support
• Building relationships with existing clients in an attempt to increase their current spend
• Conducting research to identify new markets and customer needs in your priority areas linked to new care home openings
• Building long-term relationships with new and existing customers

Benefits can be discussed upon interview.