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Job Title: Key Accounts Executive
Location: Hybrid (London)
Contract: End of Year
Main Purpose of Job:
Support the daily operation of the Key Accounts Team and the Business Support Team. Work closely with Key Account Managers to execute weekly, monthly, and quarterly reporting. Work with Field & Commercial Planning Teams to ensure execution is excellent and regularly receiving feedback to further enhance the relationships with accounts and the potential opportunities for business development
Main responsibilities:
- Support National Account Managers with deployment and execution of account plans, Joint Business Plans, ensuring compliancy to agreed trading terms.
- Support the implementation and delivery of approved multi-category channel strategy within the defined accounts. Engage with external stakeholders: Accounts' Buying, Supply Chain Teams to facilitate seamless management of account finance, invoicing, product availability.
- Contribute to the full management of respective Accounts in close co-operation with Senior National Account Managers, by maintaining project tracker updates, activity updates. Ensure all trackers are completed and submitted on time.
- Prepare performance reports and submit proof of performance for invoicing of specific Accounts. Complete all relevant PML documentation in a timely manner and in compliance with PML policies and procedures.
- Ensure timely coordination of account management activities including completing all information required from a compliance perspective and ensuring compliance in accounts
- Conduct bi-monthly updates with Line Manager to discuss results vs. agreed KPIs. Conduct compliance checks to ensure that all agreed activities have respective POP. Work with PML resources and external service providers where necessary to address areas with compliance issues.
- Ensure the co-ordination between Account Team, Customer Services Team, AR & AP functions to ensure that all relevant financial requirements/ issues are identified. If identified, ensure all corrective actions are implemented to facilitate payments both inbound and outbound. Support effectively and timely, for relevant accounts, inbound and outbound payments to KAs, manage late payments, queries and escalations. Ensure accounts are fully complying to PML requirements and provide POP. Gather required data and provide PML finance with suitable POP to back up activity payment claims. Lead all debt related queries, establish and embed a new process for debt collection and credit control management, policies and procedures
- Support for respective accounts the update (NPL, price changes) of a database for each Financial Year Account Deployment Plan (ADPs) or update when needed to ensure that all Key Account Managers (KAMs) have a budgeting tool (ADP) that contains updated information and links in order for them to capture the agreed terms (costs) for their various accounts. Ensure that they are correctly updated monthly by each KAM, review ADPs and provide analysis of the Sales Allowances' Budget and performance against the OB ensuring key stakeholders have full picture, include Tempoary Activity Approval Forms (TAAFs) review. Identify any differences and / variances in ADPs to that of the contract and / TAAF and follow and query with KAMs to resolve and reflect the correct data. Analyse costs on total budget, month on month and follow up on variances with KAMs to obtain reasons and justifications for movement in costs.
- Support on the POs creation to reflect cost per Key Account for the year. Share updates on POs monthly to reflect any changes to the costs including for Trade Events. Review and monitor SAP and COUPA POs via the Key Accounts Financials report on a weekly basis and follow up with KAMs as to when we expect to receive invoices and when payment will be made. Review all POs for any balances on a monthly basis and enquire from KAMs as to whether we expect to receive further invoices and if these PO lines can be closed so as to keep the POs updated and accruals to a minimum
- Month-end and Year End Accruals. Support BS team on the reconciliation of open POs to be accrued each month. Review KAMs submission of supporting documentation for Accrual value for their respective accounts to ensure validity, accuracy and completeness
Work Experience
- Some experience working with retailers, Marketing Service Organizations (MSO) or wholesalers.
- Proven track record of planning and implementing activations in retail or key account environment.
- Working knowledge of using basic financial measurements (margin /ROI / profitability calculations).
- Strong analytical skills in order to identify opportunities within the channel.
- Proven track record of development of relationships with retail, key account partners or internal stakeholders from different departments.
- Ability to work in fast-paced environment.
