Senior Account Manager

Are you ready to drive growth and build strategic relationships with top clients? Trust Payments is looking for a Senior Account Manager to join their team. If you're passionate about creating value-driven strategies and leading with impact, we invite you to apply for this exciting opportunity!

Title: Senior Account Manager

Location: London, EC3V 3LA (Hybrid, 1 -2 Days Per Week WFH)

Salary: Competitive + Commission

Type: Full – Time, Permanent  

About Us:

Trust Payments is a global unified payment technology group that was formed in 2019, combining technology and financial services into an omnichannel solution. The new business model has enabled our organisation to establish itself as a major Fintech Payments group.

Senior Account Manager – The Role:

Responsible for directly managing a portfolio of the company’s top revenue generating clients. The candidate would hold the responsibility for maintaining and growing revenue of these assigned key accounts. Primary focus is gaining a more in-depth understanding of client’s business goals and create strategies to tie these goals into the Trust product suite. This is a challenging and varied role that will require commercial and business acumen in order to be successful.

Senior Account Manager – Key Responsibilities:

- Primary job is to be the main point of contact for these key accounts, to fully understand a commercial client roadmap and help client achieve their goals through Trust solutions

- Build and maintain strategic account plans to improve value driven relationships that will result in long term development and retention, maximising revenue potential

- Develop proposals to propose Cross Sell opportunities within the account portfolio

- Lead the development, presentation and sales of a value proposition to new and existing customers

- Conduct Account quarterly business reviews to report on back on success of market penetration

-Ensure tracking of performance of these keys accounts portfolio to meet quarterly volume, revenue and cross sell targets

- Internal cross functional engagement with Product/Compliance/Risk teams to resolve client queries and implement upselling opportunities

- Act as the lead contributor within Trust Payments, advising and mentoring junior members of the team

- Provide training and support to clients and internal teams on the primary technology

- Provide business with customer feedback in order to help identify potential new features or products to help us be a market leader

- Attend relevant company marketing or industry events that would strengthen the relationship of the client to grow the account

Senior Account Manager – You:

- Must hold a Bachelor’s degree or equivalent

- Experience managing clients with annual transaction Volume of £5M +

- Strong knowledge of Payments market

- Proven track record of ability to meet and surpass sales, cross-sell and upsell targets

- Team player, excellent inter-personal skills

- Awareness of Trust Payments range of products

- Understanding of Payment systems capabilities and features

- Computer literacy, Salesforce a plus

Senior Account Manager – Benefits:

- Opportunity to be part of a rapidly scaling and major Fintech business
- Flexible working
- Health and Wellbeing ethos including regular wellness sessions, fitness and nutrition and other events as well as assisted by internally qualified mental health first aiders
- Family friendly enhanced benefits/policies
- Pension, Healthcare, Life Assurance
- Social events and team building
- Celebrations

To submit your application for this exciting Senior Account Manager opportunity, please click ‘Apply’ now.