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This is a superb opportunity to join a fast-growing luxury bespoke home furnishings brand that has established an excellent reputation and requires new talent to help manage growing sales. The business is now hiring a new Sales & Marketing Assistant to help deliver increasing sales growth demand. It’s a newly created role for the thriving new business that is going from strength to strength.
This is an exciting opportunity to play a pivotal role in a fast-moving start-up, working at the intersection of sales, marketing, and creative brand development. If you love design, thrive in a customer-facing environment, and are eager to contribute to a brand with global aspirations.
Your Role & Responsibilities
- Act as the face of in the showroom, engaging with customers and delivering an exceptional experience.
- Provide expert product knowledge, helping customers explore our unique designs and customisation options.
- Convert showroom visitors, swatch requests, and online/email enquiries into sales.
- Proactive in following up with potential customers via phone and email, ensuring every lead is nurtured.
- Handle online customer service queries, from product questions to post-purchase support.
- Assist in refining and optimising digital customer service processes to improve efficiency and satisfaction.
- Help execute marketing campaigns and showroom promotions, ensuring brand consistency across all touchpoints.
- Contribute to our digital presence by supporting photoshoots, generating social media content, and engaging with our online community.
What We’re Looking For
- Passion for Design & Interiors - You have a natural eye for aesthetics and an appreciation for high-quality design.
- Exceptional Communication Skills - You can build relationships e ortlessly, both in person and online.
- Sales-Driven & Customer-Focused - You enjoy guiding customers through their journey and closing sales with confidence.
- Creatively Engaged in Marketing & Social Media - You understand how to engage audiences and contribute to brand storytelling.
