Sales AssistantLocation: PAM, London, W3 0RBJob Type: Permanent, Mon - Fri, 9 - 5:30pmReport to: Commercial ManagerSalary: London Living WageAbout us:Precious About Makeup Ltd (PAM) is the UK's oldest professional makeup company, proudly supplying specialist products to the TV and Film industry.As we experience exciting growth, we’re seeking a Sales Assistant for our West London store.We’re looking for an enthusiastic individual eager to contribute to PAM’s success and thrive within our close-knit, friendly team.Sales Assistant - About the Role:

Merchandising: Oversee the full product range, ensuring all offerings are up-to-date and accurately represented online.
Order Management & Delivery: Manage the prompt and accurate delivery of orders. Support shipping of orders within the UK and internationally.
Customer Journey: Enhance the customer experience to secure repeat business, managing relationships and expectations effectively.
College Partnerships: Act as the key contact for the college directory, managing contracts and ensuring seamless communication. Ensure effective delivery of College Kit supplies.
Stock Coordination: Coordinate suppliers and manage stock flow into the business, ensuring optimal inventory
levels.
Process Evaluation: Assess and improve our systems and processes related to stock control and sales analysis for enhanced operational efficiency.
Industry Engagement: Develop and maintain strong relationships within the makeup community to drive brand loyalty and engagement.

Sales Assistant - About you:

Self-Motivated: Driven to achieve results independently while managing multiple tasks effectively.
Resilient: Able to adapt to changing priorities and challenges with a positive attitude.
Product Knowledge: Proactively enhance product knowledge within a specialist retail environment.
People Skills: Exceptional interpersonal skills to foster a positive customer journey and maintain strong relationships.
Attention to Detail: Strong organizational skills with a focus on accuracy and quality.
Problem Solver: Capable of identifying issues and implementing effective solutions.

Sales Assistant - Qualifications:

Minimum A-Level qualified.
At least 4 years of retail experience, preferably in a specialist or makeup-related field.
Based in West London would be beneficial for the role.

Why Join Us? Become a part of a passionate team that values creativity, collaboration, and the importance of every detail. If you're ready to wear many hats and contribute to a thriving business, we’d love to hear from you!