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The Copthorne Tara Hotel London Kensingtonis looking for a dynamic and energetic Night Manager, who has passion for delivering impeccable experiences across all areas of the front house during the late hours, serving a mix of residents, members, and guests. The Night Manager needs to have a strong background in a hotel night time front of house role with a passion for creating memorable moments, attention to details and personalized guest service.
Night Managerwill be responsible for:
- Managing the Front of House Operations during the Night shift, including, but not limited to ensuring staffing levels are adequate within all Departments to fulfil all departmental duties required such as Room Service, Concierge, Kitchen, Switchboard, Security, Shift Engineer and the Bar.
- To ensure that all control procedures pertaining to the processing of all financial matters are adhered to at all times including an accurate log of checks. Any discrepancies are reported in the correct manner.
- Directly communicates with the Front of House Manager regarding all points concerning the Front Desk and Guest Services department at night.
- Night Manager to conduct daily briefings with all Front Office staff to be sure that all are aware of hotel movement.
- Ensure guest communication is executed in a timely manner, either written or verbal.
- Ensure shift handovers are completed in a comprehensive manner.
As a Night Manager, the essential skills required:
- Opera Cloud/ Opera night audit experience.
- A leader who can drive the team in a positive direction.
- Ability to think on their feet, and not afraid to make decisions.
- Large scale hotel experience is an advantage.
- First Aid qualification/ liquor license qualification is an advantage.
- Organised in managing duty manager logs, reports andhandovers
- Ability to multitask
- Leadership qualities
- Strong communicator
- Personable
- Flexible
- Calm under pressure
About the Hotel
The Copthorne Tara Hotel London Kensington is an elegant contemporary 4-star hotel in prestigious Kensington, located two minutes walk to High Street Kensington Underground station, making exploring easy. The hotel offers well-appointed and comfortable guest rooms combining Standard, Superior and Club accommodation. Club rooms offer iconic views over the city and include Club Lounge access for complimentary breakfast and refreshments.
Guests can sample the authentic Singaporean, Malaysian and Chinese cuisine at Bugis Street, traditional pub fare at the Brasserie Restaurant& Bar or relax in our tea lounge
About the Group
Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. In Europe, our 24 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by.
Properties under the group are placed into three collections; Lengs Collection, Millennium Collection and Copthorne Collection. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests
For you:
Social Events, Wellbeing and Team Activities
Training and development
Cash Health Plan cover option available
Pension Salary Sacrifice Scheme
Career development and salary reviews
Interest free Season Ticket Loan Scheme
1 Volunteer Days per year (fully paid and in addition to your annual leave)
Complimentary meals prepared for you by our chefs
Length of Service related holiday scheme
My Millennium discount perks
Discount on Accommodation worldwide and 50% Food and Beverage Outlets
Life Assurance
Recommend a Friend Scheme
***As well as real opportunities to develop and gain promotion within the industry.
We are an equal opportunities employer.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
To improve compliance with identity document validation, successful applicants will provide their right to work in UKwhich will be verified using Trust ID Scanners and Software.
