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In ISS we create places that work, think and give. You will form a key part of our placemaking culture, driving the customer touchpoint journey, as an ambassador of exceptional workplace experience for ISS.
Monday - Friday - 12 hour days
Job Responsibilities
- Primary ownership of building compliance
- Ensuring all tasks are completed in required timeframes and coordinating actions when required.
- Manage and operate the CAFM system with relation to the building
- Completing basic FM related tasks as required including but not limited to: fire alarm testing, emergency light testing, fire systems testing, weekly lift checks, water management, fire door checks, meter readings
- Primary contact for all occupier queries.
- Work with occupiers to find a suitable conclusion to these queries through direct engagement or providing suitable contact information to re-direct
- Act as emergency response to all building related incidents, completing incident reporting as necessary
- Provide a presentable first impression for all persons attending the property as occupiers, visitors and contractors.
- Manage all contractor related site visits, ensuring any works are completed safely and maintain the enjoyment of the property for the occupiers
- Operate and review access and security related systems as required
Requirments
- Ideally have experience working with CAFM systems (e.g. Concerto, Quooda & MS Office)
- Excellent customer service skills
- Health & Safety understanding
- Able to effectively communicate to a variety of stakeholders
- Problem solving
- Calm and measured approach to situations
- Ability to focus on a number of tasks and prioritise
- Customer Service experience - desirable
