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- Hourly Rate: £13.15 PAYE
- Location: Euston, London
- Job Type: Temporary, Full-time (Flexible days, Monday to Saturday with a day off during the week)
- Immediate Start
Join the team at the national library in Euston as a Reading Room Security Officer. This role is crucial in maintaining the security and integrity of the national library collection, ensuring a safe and secure environment for readers, visitors, and staff at the St Pancras Reading Rooms.
Day-to-day of the role:- Actively participate in the overall operation of the St Pancras Reading Rooms, collaborating with various teams to uphold high standards of customer service.
- Serve as the first point of contact for all Reading Room users, delivering exceptional customer service and embodying the Library’s core values.
- Protect the national collection from potential threats such as theft, damage, or loss.
- Monitor the Reading Room environment, ensuring that security protocols are adhered to by all visitors and staff.
- Respond promptly to any security concerns or incidents within the Reading Rooms.
- Experience in face-to-face retail or customer service roles is highly beneficial.
- Strong interpersonal and communication skills to effectively interact with a diverse range of visitors.
- Ability to work flexibly and adapt to changing schedules.
- A proactive approach to problem-solving and the ability to work well under pressure.
- Keen attention to detail and a commitment to providing a secure environment.
- Competitive hourly rate.
- Flexible working days.
- Opportunity to work in a prestigious national institution, contributing to the preservation and security of important cultural assets.
