Security OfficerLocation:Covent GardenHours of Work:

Full time (35 hours per week) Monday to Saturday
Shift Pattern 4 on 3 off

The Role:The duties and responsibilities will be many and varied, but will be to assist in the provision of a high quality security service for the building and a high quality building support service for the users of the building.Main Duties:

To ensure the safety and the security of members, staff, tenants, and visitors and guests.
To maintain accurate records, both in note books and as official incident reports, including any incident reporting software, and to take appropriate action to handle and contain incidents sensitively.
To respond to all alarm activations including fire, access control, intruder and panic alarms and assist in the effective evacuation of the building in any emergency.
To provide a high profile security operation and presence for the building.
To ensure rooms and doors are locked/unlocked.
To issue and recover security passes for visitors.
To give advice and directions to visitors to the building.
To develop and maintain good working relationships with members, tenants and other departments and teams and to explain clearly the Security and Health & Safety regulations they need to understand, and provide them with information on security they require, so as to ensure their continuing support, understanding and assistance.
To develop and maintain good working relationships with external authorities (including emergency services) to ensure their continuing support, understanding and assistance.
To check and record items and deliveries leaving the building.
To receive mail, but to carefully examine suspicious, unusual envelopes, packages or parcels, advising relevant Line Manager accordingly and contacting the relevant authority as required.
To undertake random baggage searches as required.
To handle telephone calls to the building outside the normal hours of operation of the switchboard.
To collect and log any items of lost property.

Skills and Attributes:The following are essential:

A current SIA Manned Guarding Licence/Door Supervision
5-year verifiable work record
Organised and efficient
High attention to detail
Excellent customer service skills
Excellent verbal and written skills
An excellent level of physical fitness
Ability to work collaboratively with colleagues and build strong relationships

Desirable:

Minimum of 3 years relevant experience
A current SIA CCTV Licence
Previous experience of working in a historic or listed building and/or a private members environment
Qualified First Aider

Benefits:BUPA private medical coverPension (3.5% employee & 9% employer contributions – increasing to 12%)Free Life AssuranceHoliday (25 days increasing to 30 days) Interest free season ticket loanGym membership (subsidised)Employee Assistance ProgrammeFlexible working

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