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Job Reference: /SC/11-10/1317/12
Job Title: Security Supervisor
Location: London
Salary: Competitive
Hours per week: Monday to Friday - 60 hours per week
Business Overview
Profile Security Services Limited has recently been acquired by OCS UK & Ireland, part of the OCS Group. OCS is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.
Role Overview
Profile Security Services Limited is currently recruiting for a site based Security Supervisor located in the London area and to be based at one of our prestigious clients' premises.
To undertake responsibility of the day to day running of the security teams within the assigned cluster of sites. To provide quality customer service in compliance with the customers’ contract and adhering to specific levels of service agreement.
Benefits
- Wide range of retail discounts
- Discounted gym membership
- Join our Cycle to Work scheme
- Access to “CHROMA”, our internal colleague-led diversity and inclusion community – join a committee or take part in our events
- Access to internal Mental Health First Aiders
- Immediate access to “Opportunity” our internal Learning and Development platform
- Required professional membership fees paid for
Key Responsibilities:
- The planning of shift coverage for all site staff in order to fulfil the contractual operational commitment (24 hours a day, 7 days per week) of the customer.
- Ensure correct manning levels are in place and adequate support officer numbers are obtained.
- Manage the day-to-day operational running of the site (s), liaising directly with customer’s managers and Profile management team to achieve agreed customer service levels.
- Ensure Security staff are trained and fully conversant with all customer processes. Arrange extra staff to cover additional works or events and record the hours on Time Gate.
- Provide clear concise reports for submission to the Client and Line Manager.
- Oversee the security team advising and assisting where necessary and provide support and development
- Review team performance on a regular basis implementing further training initiatives where required.
- Monitor the welfare of all staff on site, assisting where necessary, in order to maintain a high standard of performance and be the first point of escalation for all security matters
- Carryout investigations, team briefings and ensure correct implementation of policies and procedures
About You:
- Applicants must have the right to work in the UK
- Excellent communication (both written and oral) and customer service skills.
- Experience in training would be an advantage but not essential
- Experience of managing and leading teams
- Demonstrate a proactive and professional approach to work.
- Attention to detail, proactive and excellent time management.
- IT Literate
- Must have leadership skills
- SIA Licence DS or SG and CCTV Required.
How to apply
If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply!
Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500! (T&Cs apply)
https://b/form/f3343c912a8643b69cfdc89dc2bbba8f
