Head of Adjudications

About the roleThis is an exciting and unique opportunity to join as a senior leader of the Adjudication Operations Leadership Team in Professional Regulation. Adjudication Operations is responsible for the administration of our fitness to practise hearings and meetings. This includes arranging the event, managing it when it’s happening and informing people of the outcome. It’s at these events that panels of the Fitness to Practise Committee, Investigating Committee and Registration Appeals make decisions.

As the senior leader you will have a strong personal commitment to people engagement, inspiring and empowering the adjudication teams to deliver a professional, quality service that celebrates success. 

The work we do is important and has significant impact on people’s lives. In this role, you will be accountable for the timely listing, and allocation of resources to fitness to practice events to support the delivery plan and improved timeliness targets. In everything you do, you will demonstrate our values of fairness, kindness, ambition, and collaboration. 

About You

• An inspirational and resourceful senior operational leader, with a proven track record of leading operational teams and managing a quality service with demonstrable outcomes.
• Ability to provide inclusive leadership whilst holding overall responsibility for a diverse range of activities and staff across the NMC.
• Ability to monitor and manage a range of high value contracts, ensuring high levels of service provision alongside tightly controlled operational costs. 
• Experience of developing, agreeing, and delivering on key performance indicators, ensuring that a principle of right people, right place and right time is used to ensure high quality outcomes.
• Evidence of resource, business and budget planning processes within your portfolio to enable teams to meet business requirements in line with agreed budget.

• 30 days annual leave - plus eight days paid bank holidays 
• Enhanced Pension Contributions via our attractive Pension Scheme – with a basic 8% employer contribution as standard which increases up to 14% with optional added Employee Contributions 
• Life Assurance – 4 x current salary
• Hybrid/Flexible working policies
• Enhanced Maternity and Paternity Leave
• 24 Hours Employee Assistance Programme
• Cycle to Work Scheme
• Perkbox membership 
• Subsidised restaurant in our Portland Place office
• Season ticket loans 

Our core role is to regulate. First, we promote high education and professional standards for nurses and midwives across the UK, and nursing associates in England. Second, we maintain the register of professionals eligible to practise. Third, we investigate concerns about nurses, midwives and nursing associates - something that affects a tiny minority of professionals each year. We believe in giving professionals the chance to address concerns, but we’ll always take action when needed. 

To regulate well, we support our professions and the public. We create resources and guidance that are useful throughout people’s careers, helping them to deliver our standards in practice and address new challenges. We also support people involved in our investigations, and we’re increasing our visibility so people feel engaged and empowered to shape our work.

Regulating and supporting our professions allows us to influence health and social care. We share intelligence from our regulatory activities and work with our partners to support workforce planning and sector-wide decision making. We use our voice to speak up for a healthy and inclusive working environment for our professions.

Check out our NMC LinkedIn page here for an insight into the NMC, our vacancies and the world of healthcare regulation.  

Please note, if we receive a high level of applications, we may choose to close this advert early. We encourage you to complete your application as soon as possible to avoid disappointment.The role you are applying for is a flexible role, and whilst you will be posted initially to a team, this may require movement between teams as the flow of work dictates. You will of course understand that this flexible approach enables us to provide the best possible service to our registrants and reach the outcomes to our cases quickly and within a reasonable timeframe. This will not change your terms and conditions and will be discussed with you prior to you taking up the post.  Successful candidates will be appointed to a particular NMC Office, but you may be required to travel to other NMC locations, that are reasonable daily commute from your home office.Our Pay PolicyIt is expected that staff new to the NMC will ordinarily be appointed to the bottom of the relevant pay band. However in exceptional circumstances, it may be possible to offer a salary above the bottom of the relevant pay band but we may request proof of current earnings. Please note that we offer an annual review of salaries and adopt a generous progressive pay approach. Further details of which are available on request.For our internal colleagues, you will be paid in accordance to our internal pay policy. Reasonable adjustmentsWe will provide reasonable adjustments to support disabled candidates throughout the recruitment process. Please let us know if you need any additional support to enable you to make an application with us.Screening and vettingAll of our roles are subject to pre-employment checks. We are in the process of introducing a vetting policy, and it is possible that this role may become subject to DBS and further vetting checks in future.