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Senior Services Manager (Domestic Abuse)
Role: Senior Services Manager (VAWG)
Location: Brent & Ealing
Contract: Until March 2025, with a possible extension
Hours: 35 hours per week (Hybrid)
Role Summary
This role is an opportunity for an experienced and strategic senior manager to oversee services supporting women who have experienced domestic violence and abuse. You will play a key role in leading and developing a range of services, ensuring high-quality support from crisis intervention to recovery. The position requires strong leadership, strategic planning, and operational oversight to drive service excellence and meet the needs of the communities served.
The Role
As Senior Services Manager, you will oversee the quality and delivery of support services in Brent and Ealing, ensuring comprehensive aid from crisis intervention to recovery. Responsibilities include:
Managing IDVA provision, MARAC coordination, and specialist co-located projects
Developing and implementing new services in Brent, Ealing, and beyond
Enhancing service provision, partnerships, and funder commitments
Leading a team of first-tier managers and frontline staff, ensuring professional development and high performance
Collaborating with local authorities, funders, and partner agencies to improve service accessibility and effectiveness
Ensuring compliance with contractual and regulatory requirements
Providing strategic input into funding proposals and service expansion opportunities
What You Will Bring
We seek an experienced leader with a commitment to the women's sector, excellent relationship-building skills, and a strategic mindset. You will:
Have a track record in VAWG services leadership, with an ability to develop and manage domestic abuse services
Be a strategic thinker, capable of overseeing complex service delivery models
Provide inspirational leadership, managing and motivating teams effectively
Demonstrate strong negotiation and partnership skills, ensuring positive relationships with stakeholders and funders
Have a deep understanding of domestic abuse, risk assessment, safety planning, and multi-agency working
Essential Skills & Experience:
Relevant qualification or equivalent experience in management, leadership, or the women's sector
Strategic planning and operational management experience, particularly in service delivery for vulnerable women
Expertise in risk assessment, needs assessment, and safety planning
Fundraising and funder relationship management experience, with a track record of securing and managing service funding
Experience in policy development and implementing best practices in domestic abuse services
Ability to analyse data and produce reports to inform service improvements and demonstrate impact
If you would like to have a further chat about this position, please contact Oliver Jefferson on (url removed) or call (phone number removed)
