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We have an excellent opportunity for a Floor Manager to joinour renowned Laddershed team at the famous Chiltern Firehouse. This role will be responsiblefor supporting the Laddershed Manager in the smooth operational running of the Laddershed by ensuring the team deliver exceptional customer service to all guest.
Whats in it for our new Floor Manager?
- A generous staff discount when dining at the Firehouse
- Employee of the month and year scheme with great prizes
- Up to £1000 for referring and friend to the brigade
- Free 24/7 access to a comprehensive Employee Assistance Program including legal and medical advice and face to face counselling
- Free access toWagestreamto improve your financial well-being
- Free guest experience for two including dinner and drinks
- On-the-job and crosstraining including in-house WSET training (Level 1&2)
- Daily meal allowance
- Great local discounts
- Regular Staff events
- Cycle to work scheme
As our new Floor Manager you will:
- oversee the everyday operation of the Laddershed ensuring the department is opened on time for each service and to ensure that all closing procedures are followed at the end of the service;
- champion the delivery of outstanding levels of customer service by being professional, engaging, efficient and polite in manner;
- contribute to the training and development of the team, by providing regular feedback on performance, planning training and conducting briefings;
- ensure compliance with all Health and Safety Procedures;
- have excellent attention to detail; and
- be immaculately presented.
The Chiltern Firehouse is an André Balazs Property, a 5 star luxury, boutique hotel and Restaurant in Marylebone. We are part of the intimate collection of Andrés distinctly bespoke hotels that include the iconic Chateau Marmont and the seasonal Sunset Beach in New York. Constructed in 1889, Chiltern Firehouse was one of Londons first purpose-built fire-stations, regarded as one of the finest surviving examples of Gothicarchitectural style, and has been elegantly restored to offer 26 bedrooms and suites.
Chiltern Firehouse celebrates contemporary, ingredient-focused cooking, with an underlying American accent, placing emphasis on seasonality and healthy eating.
If you have not heard from us within 7 days, please consider your application to be unsuccessful.
Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
