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Fed up with working in a warehouse where you are just a number?! Want to work for a company that is friendly, fun and truly offers excellent career progression opportunities? WE MAY JUST HAVE THE JOB FOR YOU!...............* £30k - £35k* Monday to Friday, 9am - 5:30pm * Based in Wembley* EXCELLENT PROGRESSION AND DEVELOPMENT OPPORTUNITIES* MUST DRIVE Job SummaryWe are looking for a highly motivated and experienced Retail Shop Manager to lead and manage our store, ensuring excellent customer service, efficient operations, and strong sales performance. The ideal candidate will have a passion for food, particularly in lentils, beans, spices, nuts, dried fruits, and ethnic snacks, along with strong leadership skills to drive the business forward.Key ResponsibilitiesOversee the day-to-day operations of the retail store, ensuring smooth and efficient functioning.Drive sales performance, meeting and exceeding targets through strategic planning and excellent execution.Monitor stock levels, ensuring availability of key products while minimizing wastage.Implement and maintain store merchandising standards to enhance the shopping experience.Conduct regular competitor analysis and suggest strategies to maintain a competitive edge.Customer Experience & ServiceEnsure a high standard of customer service by training and motivating the store team.Address customer inquiries and resolve complaints professionally.Implement loyalty programs and promotional campaigns effectively.Team Leadership & People ManagementRecruit, train, and develop store staff to maintain a high-performing team.Conduct performance reviews, provide coaching, and motivate employees to achieve their best.Organize staff schedules to ensure adequate coverage and efficiency.Foster a positive and inclusive work environment, aligned with company values.Inventory & Stock ControlWork closely with suppliers and the purchasing team to ensure timely restocking of key products.Manage stock audits, minimize losses, and ensure compliance with stock control policies.Identify fast-moving products and trends to optimize stock levels.Financial & Compliance ManagementManage cash handling, banking procedures, and financial reporting accurately.Ensure compliance with company policies, health & safety regulations, and food safety standards.Control expenses and work within the allocated budget to maximize profitability.
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Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters.
Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.
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