- Recruit, coach and manage team members.
- Develop and manage the club’s budget in collaboration with the Support Team.
- Monitor and report on financial performance, including attendance, revenue, stock, payroll, and cost controls.
- Collaborate on local outreach and partnership plans.
- Create and implement a monthly local marketing calendar.
- Follow company-directed sales processes and systems.
- Conduct regular health and safety audits, train staff on procedures, and maintain records of incidents.
- Develop and manage staff schedules, approve time-off requests, manage overtime, and address attendance issues.
- Plan and execute customer retention, referral, and B2B strategies.
- Propose ideas to improve studio attendance and occupancy rates.
- Proven leadership skills with a track record of managing and inspiring a team of fitness professionals.
- Exceptional organisational, communication, and strategic problem-solving abilities, adaptable to a fast-paced and evolving environment.
- A self-motivator with a strong work ethic.
- Ambitious with an entrepreneurial streak.
- A genuine passion for fostering a positive, health-focused community culture within the fitness industry.
- Master the ability to lead and work closely as a team to achieve the collective goal.