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CEF -
City Electrical Factors (CEF) is the UK’s leading electrical wholesale network, providing quality electrical products and exceptional service to our customers. With a reputation for reliability, expertise, and a customer-first approach, CEF continues to grow across the UK.
Our London West End branch are now seeking an experienced and motivated Trade Counter Supervisor to provide exceptional service to our valued customers.
Up to £28,715.70 per annum + training + bonus + career progression
We are a caring family - At CEF, we care about our people, as friends, as a community and as one team.
We are humble & honest - At CEF, we are modest and act with integrity, always holding ourselves to the highest standard.
We are passionately curious - At CEF, we are resourceful, we encourage our teams to take the initiative with a strong desire to be curious, and seek out opportunities, to learn and grow. We work together to find creative solutions.
Role Overview:
As the Trade Counter Supervisor, you will oversee the daily operations of the trade counter, ensuring smooth workflow, outstanding customer service, and a well-organized environment. This role is ideal for an individual with leadership skills, product knowledge, and a passion for driving sales and service.
Key Responsibilities:
• Supervise the day-to-day operations of the trade counter.
• Provide excellent customer service, assisting clients with product selection and order inquiries
• Maintain and organise stock displays and inventory, ensuring a well-presented trade counter
• Handle customer transactions, order processing, and inventory management
What We’re Looking For:
• Experience in a trade counter, retail, or wholesale environment .
• Knowledge of electrical products or a willingness to learn
• Customer service and communication skills
• Organizational skills with attention to detail
• Ability to work in a fast-paced, customer-focused environment
What We Offer:
• Competitive salary with a performance-based bonus structure
• Full training and ongoing support from a dynamic team
• Opportunity to grow with a well-established, respected company
• Access to CEF’s extensive network of resources and industry expertise
CEF are an equal opportunity employer.
