Family Support Manager

Family Support Manager

Camden

36/hr

Start date: ASAP

Full time: Mon - Fri - 36/hrs a week

Hatched Recruitment is working with the local authorities and we are looking for a Family Support Manager in the Camden area.

The Integrated Early Years' Service delivers, coordinates and supports a range of services for children and their mums, dads and carers, from pregnancy to age 5 years. The Team Manager provides leadership and management to a family support team to ensure family work is managed effectively, ensuring Family Workers are supported to deliver high quality casework and improve outcomes for vulnerable families. Targeted family support provides early help for mothers, fathers and carers and their children, using the Resilient Families model for prevention and early intervention.

The Team Manager FS ensures the delivery of high quality, high performing targeted family support, with systematic review of progress against intended outcomes.

The role provides operational management of family support, including efficient case allocation and case management systems. A priority for the role is effective management of perceptive whole family assessment, underpinned by the common assessment framework and models of engagement. Best practice in reflective supervision, building practitioner confidence and expertise and supporting learning, using agreed models and frameworks is central to the role.

Team Manager - family support will:

Lead and manage Family Workers (FWs), within a combined HV and FS team, maintaining a focus on high quality practice, positive customer experience and better outcomes

Manage operational delivery of family support casework, ensuring efficient allocation and referral, case management and case recording systems .

Provide reflective case supervision and day-today support for FWs, ensuring they are supported to engage and work with children and families, including those with challenging circumstances, complex needs, in need of safeguarding and child protection and SEND.

About you

• A relevant qualification e.g. social work, early years or similar and the ability to manage a team delivering family support case work for families with children (pregnancy to age 5)
• Experience of managing and delivering high quality family support, including for families with highly complex needs and challenging circumstances
• Experience of providing flexible and responsive services, working in partnership with families to achieve high levels of engagement and meet need
• Experience of managing risk, with the ability to advise and support practitioners to work with children in need and those in need of safeguarding, and in-depth knowledge of child protection and safeguarding policies, procedures and practice
• Experience of supporting practitioners to deliver whole family assessments using a strengths-based model, deliver the role of lead professional, team around the family meetings and create family action plans
• Experience of reflective supervision to facilitate continuous learning, thinking together and staff professional development
• Experience of operating case referral, management, allocation and recording systems, meeting the agreed timescales and effectively prioritising according to need and risk