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Based in Kingston - Managing patch 800
Mon to Fri 9am to 5pm 3 to 6 month ongoing contract
Key Responsibilities
- Resident Engagement: Visit all new tenants in their homes to explain tenancy conditions and identify any vulnerabilities or additional needs. Ensure regular communication and engagement with residents through estate inspections, customer surgeries, and home visits.
- Tenancy Management: Manage a variety of tenancy-related matters, including succession, assignment, discretionary re-housing, and management transfers. Take action on issues such as anti-social behaviour, illegal occupation, and breaches of tenancy agreements.
- Housing Management: Conduct regular estate inspections and follow up on issues affecting residents. Identify and recommend estate improvements and work with internal teams to ensure a coordinated approach to Housing management.
- Supporting Vulnerable Tenants: Work closely with vulnerable tenants to ensure their needs are met, making referrals to support services as necessary.
- Legal and Enforcement Actions: Prepare and serve legal notices, including Notices Seeking Possession and Notices to Quit. Prepare cases for court, draft witness statements, and represent the council in legal proceedings. . Knowledge on Housing regulator consumer standard
Requirements
- Require an experience Housing Officer with at least 2 years housing management experience in general needs
-Proven experience in managing complex tenancy issues within a social housing context.
-Thorough understanding of housing and anti-social behaviour legislation.
If you are interested in this position AND meet the requirements, APPLY NOW!
