Housing Professional

Housing Officer

Tower Hamlets

Contract
£20.29 per hour

Our client is looking for an experienced Housing Officer.

To be the first point of contact for own client portfolio in providing a full housing management service to homeless households living temporary accommodation, ensuring regular contact and information from first booking, accompanied viewings and sign-ups, to assistance and support with move on from accommodation.

 To assume responsibility for a portfolio of temporary

accommodation and its occupants; to ensure providers/

contractors adhere to terms and conditions of the contract

and that all accommodation meets Health and Safety

standards and Council requirements

To ensure that licensees in temporary accommodation

abide by the conditions of licence paying particular

attention to rental payments, ensuring tenant-like conduct

and occupation, taking enforcement action in accordance

with procedures and referring complex cases to other

specialist Teams as directed

To ensure occupants of temporary accommodation receive

appropriate advice on their housing options and support in

their efforts to obtain permanent accommodation,

referring vulnerable applicants for appropriate support so

they can successfully sustain their accommodation

An understanding of the duties owed to customers threatened with

homelessness/actual homelessness under relevant legislation

An awareness of the services available to customers seeking help and accommodation

provided by other organisations, both statutory and voluntary, including those beyond

housing such as health & well-being, employment & education

Knowledge of relevant Landlord and Tenant Legislation, Family and Immigration law,

welfare, and housing benefits; knowledge of the Children Act and Community Care Act,

and associated case law as they relate to the Council’s duties to homeless households.

Good knowledge of the Housing Benefits system and general knowledge of wider

welfare benefits available to tenants and customers

PLEASE ONLY apply if you have the necessary skills, experience and expertise. 

The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities.  Colbern Limited along with our clients are an equal opportunities employer.