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We are seeking a proactive Housing Solutions Officer to provide specialist housing advice, homelessness prevention, and casework management in line with the Homelessness Reduction Act 2017. This role is critical in supporting residents at risk of homelessness, offering tailored housing solutions, and ensuring compliance with statutory duties.
You will work with a diverse caseload, including those facing eviction, domestic abuse survivors, and individuals with complex housing needs, securing long-term sustainable accommodation through prevention, relief, and housing options strategies.
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Key Responsibilities
路Deliver comprehensive, person-centred housing advice to prevent homelessness.
路Manage a caseload of clients under Part VII of the Housing Act 1996, ensuring decisions comply with the Homelessness Reduction Act 2017.
路Assess applications under the prevention and relief duties, issuing S.184 decision letters where required.
路Identify and address safeguarding concerns, making referrals to support services as necessary.
路Work collaboratively with social services, mental health teams, domestic abuse support agencies, and benefits advisors to assist vulnerable clients.
路Support clients in accessing welfare benefits, discretionary housing payments, and other financial assistance.
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About You
路Experience working in homelessness prevention, housing options, or housing casework.
路Strong understanding of housing law, Homelessness Reduction Act 2017, and welfare benefits.
路Experience managing complex homelessness and tenancy sustainment cases.
路Excellent communication and negotiation skills to engage with landlords, tenants, and support services.
路Ability to interpret and apply housing legislation to support decision-making.
路Strong problem-solving and case management skills, with experience handling high-volume workloads.
How to Apply
If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW.
If you do not hear from us within 48 hours of applying, your application has been unsuccessful.
Footnote
If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status.
Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed).
By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
