LGBTQ Triage Duty Worker

Location: London (Hybrid)Salary: £15-£20 per hourContract Type: Full time, 35 hours, 2-3 month contract

Our Client is a Specialist Charity supporting LGBTQ+ people affected by domestic abuse, sexual violence, hate crime, and other forms of violence. Our services provide advocacy, emotional support, and practical assistance to survivors, ensuring they receive the help they need in a safe and inclusive environment.

As a Triage Duty Worker, you will be the first point of contact for LGBTQ+ survivors seeking support. You will assess referrals, provide immediate advice, and direct people to the most appropriate services. This role is crucial in ensuring survivors receive timely, compassionate, and effective assistance.

• Conduct initial risk assessments and triage referrals.
• Offer immediate emotional and practical support to LGBTQ+ survivors.
• Signpost and refer individuals to appropriate internal and external services.
• Collaborate with internal teams to ensure effective case management.
• Maintain accurate records and contribute to service development.

We are looking for someone who is:

• Experienced in front line support roles, ideally within domestic abuse, sexual violence, or hate crime services.
• Knowledgeable about the specific challenges faced by LGBTQ+ survivors.
• Compassionate, non-judgemental, and skilled in crisis response.
• Confident in handling referrals and working with partner agencies.
• Organised, with excellent communication and IT skills.

• Be part of a passionate team dedicated to making a real difference in LGBTQ+ lives.
• Work in a supportive and inclusive environment.
• Access to training and professional development opportunities.
• Flexible working options available.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.