Tenancy Sustainment Officer/Homelessness Assessment Officer

Daniel Owen Ltd

Posted 2 days ago, valid for 20 days

London, Greater London E3 4PL, England

£22.44 - £23.44 per hour

Part Time

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Sonic Summary

The position of Tenancy Sustainment Officer/Homelessness Assessment Officer is a temporary role based in Tower Hamlets.
The salary for this position is £22.44 per hour.
Candidates are expected to provide a Tenancy Sustainment service that identifies threats to tenancies and implements necessary measures.
Excellent customer service standards must be maintained, with a focus on improving these standards year on year.
The role requires effective communication and collaboration with organizations and agencies to ensure residents receive appropriate advice and support.

Tenancy Sustainment Officer/Homelessness Assessment Officer
Temporary
Tower Hamlets
22.44per hour

To provide a Tenancy Sustainment service to homeless applicants that identifies threats to a tenancy and the measures necessary to preserve it.
To ensure excellent customer service standards are maintained for all relevant client groups and contribute to year on year improvement of those standards.
Ensure that all enquiries and cases are progressed speedily and efficiently and that all set targets are achieved.
To ensure customers receive, either directly or through referral to relevant teams/agencies, appropriate advice on their options
To liaise with organisations and agencies to promote the welfare of residents.

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