Housing officer role
Monday to Friday fully office based in E4 Chingford
Salary range £25-28,000 per annum subject to experience
Housing officer based at the call centre at head office in Chingford.
Main duties include:
- Answering calls from tenants, landlords and local authorities
- Raising jobs for maintenance repairs
- Informing landlords of maintenance repairs
- Instructing contractors for jobs
- Answering general queries from the local authorities regarding tenants
- Responding to emails from tenants, landlords and local authorities
- Logging completed job sheets
- Approving invoices for instructed works
- General knowledge required for repairs
Must have excellent communication and Organisational skills and knowledge of using Microsoft IT packages.