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Housing Officer

Red Personnel
Posted 11 hours ago, valid for 11 days
Location

London, Greater London W12 9JB, England

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Housing Officer position is a partnership with Hammersmith and Fulham Council, requiring five days onsite or in the field.
  • The pay rate is £21.52 per hour or £26.50 per hour through an umbrella company.
  • Candidates should be passionate about housing management and have experience in tenancy and neighbourhood management.
  • Key responsibilities include managing tenancies, engaging with residents, and addressing fire safety compliance.
  • This role is ideal for individuals with strong problem-solving skills and a commitment to delivering outstanding service.
Housing Officer - Partnership with Hammersmith and Fulham CouncilLocation: Hammersmith and Fulham - 5 days onsite/in the fieldDepartment: The Economy DepartmentPay Rate: £21.52 per hour / Umbrella: £26.50 per hourReports to: Housing ManagerWe're Hiring!Red Personnel is proud to partner with Hammersmith and Fulham Council in recruiting a dedicated and customer-focused Housing Officer. This is an exceptional opportunity for individuals passionate about housing management, community service, and improving residents' quality of life.Role OverviewAs a Housing Officer, you will provide a high-quality tenancy and neighbourhood management service to general needs and sheltered residents. Your role will be crucial in helping residents sustain tenancies, engage in decision-making, and live in well-managed neighbourhoods.Key Responsibilities
  • Tenancy & Leasehold Management: Manage a designated patch of tenancies, ensuring compliance and addressing breaches when necessary.
  • Resident Engagement: Foster strong relationships with residents to enhance satisfaction and community well-being.
  • Support for Vulnerable Residents: Identify and assist vulnerable residents by connecting them to relevant support services.
  • Tenancy Audits: Conduct tenancy audits to keep business intelligence up to date.
  • Fire Safety Compliance: Identify and report fire safety issues, ensuring all necessary actions align with best practices.
  • Voids & Re-letting: Collaborate with the voids team to minimise rent loss and meet performance targets.
  • Housing Advice: Provide high-quality advice and signpost residents to appropriate services.
  • Anti-Social Behaviour Management: Lead ASB cases, ensuring swift resolution through effective partnerships.
  • Emergency Response: Respond to estate emergencies, offering on-site support and reassurance to residents.
Who We’re Looking ForWe are seeking candidates with the following attributes:
  • Problem-Solving: Ability to navigate complex systems and find effective solutions.
  • Critical Thinking: Use evidence-based approaches to challenge norms and drive improvement.
  • Creativity: Bring innovative ideas to enhance service delivery.
  • Emotional Intelligence: High self-awareness with the ability to manage group dynamics effectively.
  • Service Orientation: A strong commitment to delivering outstanding service and achieving organisational goals.
Why Join Us?By joining Red Personnel in partnership with Hammersmith and Fulham Council, you will play a key role in shaping thriving, sustainable communities. You’ll be part of a supportive team where your contributions are valued and your professional development is encouraged.How to ApplyIf you are passionate about delivering excellent housing services and making a real difference in the community, we want to hear from you! Apply now with your CV.Join us in building vibrant, sustainable communities—apply today!

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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