Housing Officer

The Role: Sheltered Housing OfficerWorking Hours: Monday to Friday, 8:00 AM - 4:00 PM (Onsite, no remote working)Contract: Full-time

Southwark Council is a dynamic, ambitious, and forward-thinking local authority with a strong commitment to making a positive impact in the community. Through our 'Fairer Futures for All' initiative, we ensure that our residents and businesses are at the heart of everything we do. If you are passionate about making a difference and delivering high-quality services, we want to hear from you.

We are looking for a dedicated Sheltered Housing Officer to join our team and play a key role in supporting older and vulnerable residents. In this role, you will deliver an enhanced housing management service, working closely with partners and stakeholders to maintain a safe, clean, and well-managed living environment for our sheltered housing tenants.

You will ensure that health and safety standards are upheld, identifying and mitigating potential risks while fostering a secure and welcoming community. This role is perfect for someone who is customer-focused and committed to improving the quality of life for older residents.

• Deliver a high-quality, customer-focused sheltered housing service
• Monitor the health and safety of tenants, addressing any risks effectively
• Work closely with key stakeholders to maintain high standards of building safety and cleanliness
• Ensure the sheltered housing environment is welcoming, secure, and well-maintained
• Provide support and guidance to residents, helping them live independently

• Experience working with older people and an understanding of the challenges they face in an inner London borough
• A proactive and compassionate approach to delivering housing services
• Ability to work effectively with people from diverse backgrounds
• Strong organizational skills, with the ability to meet deadlines and maintain high service standards
• Excellent communication and teamwork skills