- Knowledge and understanding of the legal aspects of housing management, rent arrears collection methods and Northgate Ability to deal effectively with difficult customers both on the phone and face to face, remaining calm and professional at all times.
- Ability to work under pressure to meet all deadlines and key performance indicators set for the service.
- Experience of dealing sensitively and effectively with all sections of the community within a customer focused organisation. Experience of managing rent arrears cases.
- A Dedicated consultant who has access to all roles across the UK and is available for you to speak to
- An easy registration process (all done online)
- Referral schemes and incentives
- Ongoing compliance managed for you
- Prompt and reliable payroll and lots more.