Service Director - Children's Residential & Community Pathways

Job Summary

We are seeking a strategic and compassionate leader to drive a pioneering Step-Down and Complex Care service for children and young people with complex emotional and mental health needs. This role spans both residential (Ofsted-regulated) and community-based (CQC-regulated) care settings and will be delivered by a consortium of health and social care partners.

Key Responsibilities

Strategic Leadership

• Design and implement the consortium’s integrated step-down care model.

• Represent the service with stakeholders including NHS, ICBs, Ofsted, and CQC.

• Promote a trauma-informed, co-productive culture.

Operational Oversight

• Oversee service delivery, governance, and safeguarding.

• Ensure high standards across both residential and community-based settings.

Financial & Growth Leadership

• Develop the service’s business plan and pricing strategy.

• Lead on commissioning engagement, bids, and tenders.

Compliance & Governance

• Ensure compliance with Ofsted, CQC, and legislative frameworks.

• Lead audits, registration, and policy development.

People & Culture

• Line manage senior clinical and operational leads.

• Embed trauma-informed care and support staff wellbeing.

Candidate Profile

Essential

• Senior leadership experience in children’s care, mental health, or complex care.

• Knowledge of Ofsted/CQC frameworks and safeguarding.

• Experience developing or scaling specialist care models.

• Strong strategic, financial, and stakeholder management skills.

Desirable

• Qualification in Social Work, Nursing, Psychology, or equivalent.

• Background in system transformation or integrated care pathways.

Benefits

• Salary: £95,000 - £105,000 DOE

• Bonus: 10-20% based on KPIs

• Pension: Up to 10% employer contribution

• Car allowance or EV scheme

• Private healthcare or wellbeing support

• 30+ days annual leave

• £2,000-£3,000 annual CPD & coaching budget

• Flexible/Hybrid working

• Option for equity/profit-share (by agreement)

To Apply

Please submit your CV and cover letter via Reed.Shortlisted candidates will be invited to a two-stage panel interview including scenario-based questions.