Assistant Support Worker

Role:           Assistant Support Worker

Based:        Camberwell

Salary:        £16 UMB

Start Date:  ASAP

Duration:    Temp – ongoing

Hours:        37.5 hours per week (two-week rota of 8am-4pm one week and 2pm-10pm the following week)

Our client, a well-respected charity dedicated to helping prevent homelessness is looking for an Assistant Support Worker to join their team. The role requires motivated staff to work as part of the team to provide support in a trauma sensitive and psychologically informed manner

Synopsis of duties:

• Deal with all incoming referrals conducting assessment and induction meetings as part of the role.
• Provide assistance with the delivery of support to clients by working as part of the support team to ensure clients have access to support when attending all housing and non-housing appointments, assisting in the completion of forms and applying for appropriate benefits
• Assist in the delivery of a range of in-house support provisions designed to achieve successful outcomes
• Assist the support team with sourcing and facilitating planned move on options for clients where appropriate; in preparing case reports and statistical records 
• Undertake client welfare checks as directed
• Provide front of house support and reception duties, as well as administrative support including day to day office duties, including recording income to the service on the system
• Utilise the bespoke web-based client management system ATLAS, to accurately record all relevant data in a timely manner
• Support and develop volunteers as appropriate
• Ensure all practice is in line with relevant legislation, guidelines and polices to protect clients, colleagues, staff and visitors from any abuse, accident or injury
• Ensure there is good communication with colleagues so all those working with the clients have information to assist with achieving the client’s goals

Essential requirements:

• Experience providing casework support to vulnerable clients, conducting risk assessments and support plans
• Motivation towards supporting vulnerable clients to achieve focussed and positive life outcomes
• Previous experience of successfully working in a busy environment and/or delivering excellent customer service
• Good verbal and written communication skills with the ability to communicate effectively with clients and colleagues
• DBS on the update service or dated within the last 12 months

Supporting Futures Consulting acts as both an employer and an agency.