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We are looking to recruit a Qualified Social Worker - Adults First Response Team with the Social Care industry in Haringey.
Responsibilities include:
- To deal with telephone, written, emailed enquiries and respond appropriately to
- customer enquiries, complaints, requests for information and service requests.
- To assist customers in their understanding and completion of relevant documents
- forms, applications and registrations, over the telephone, including where
- appropriate addressing their special needs (disability, translation, interpretation
- requirements etc)
- It is envisaged that staff within First Response will also be able to initiate the
- following:
- Refer to other agencies
- Order equipment for clients (following training)
- Amend referrals
- Screen referrals to gather further information
- To process referrals and apply agreed eligibility criteria. This will involve collecting
- extra information form the referrer, service user or carer where appropriate.
- To accurately record detailed referrals, specifying clients needs.
- To work within agreed procedures, particularly those in relation to alleged
- safeguarding adults.
- To provide information and advice to members of the public from diverse
- backgrounds, requiring care across a range of client groups Older People, Physical
- Disability and Occupational Therapy.
- To liaise with other departmental and non-departmental services and partner
- agencies as required.
- To sign post members of the public to access other services where appropriate.
- To ensure that the Duty Manager is kept fully up to date with operational issues.
- To support the service/ duty team
- To deal with emails, letters and other aspects of First Response's routine.
Experience preferred:
- Post qualifying experience of working within a Qualified Social Worker - Adults First Response Team.
The Team:
- Well-structured organised team, growing their social worker staffing levels.
Minimum Requirements:
- SWE Registration
- 1 year post qualifying experience within UK Social Care industry
- Enhanced DBS/CRB (we can obtain for you)
- Eligibility to work in the UK
Benefits of working with Ackerman Pierce:
- Your own personal consultant
- Access to a variety of Social Care jobs Nationwide
- DBS and Compliance Service
- Quick and Easy Registration Process
- Access to CPD
- Guaranteed weekly payment
To discuss this Qualified Social Worker - Adults First Response Team position, or any similar vacancies we have available in Haringey, please contact Faye Whitehead on (phone number removed) or email
