Social Impact Lead

Location: London, Potters Bar, Bristol or Isle of Man (Hybrid working options available)

Reporting to the CEO Business Manager and working within the CEO’s Office, our Social Impact Lead will be pivotal in supporting the delivery of our social impact strategy, focused on creating positive change in the communities that we live, work and do business in.

You'll play a key role in implementing and driving forward our social impact initiatives and use your knack for building and maintaining relationships to work closely with a wide range of colleagues and charity partners to maximise our community impact and amplify our social impact story both internally and externally.

Duties/Responsibilities

• Support the implementation and execution of our social impact initiatives, focusing on volunteering, partnerships, community funds, donations and fundraising.
• Further embed our social impact programme within the business by raising awareness and understanding of our initiatives, ensuring colleagues know how and when to engage and understand our overall community impact.
• Continue integrating volunteering into our colleague experience by developing and promoting inclusive and accessible volunteering opportunities.
• Manage relationships with strategic charity and community partners, including our charities of the year, to ensure strong, collaborative partnerships that deliver mutual value and drive positive community outcomes.
• Partner with our Brand and Communications, Social Media and Internal Communications teams to increase awareness and understanding of our social impact among colleagues and our external audiences through compelling storytelling.
• Manage the Social Impact SharePoint Hub, ensuring it is an effective resource for colleagues to self-serve and engage with initiatives.
• Lead the planning, execution, and communication of seasonal and topical social impact campaigns, such as our festive giving initiatives, and environmental volunteering drives, to engage colleagues and deliver meaningful community impact.
• Partner with DEI, Talent, and Colleague Experience teams to leverage opportunities to create positive impact and engage colleagues in the social impact agenda.
• Track and measure the effectiveness of our social impact initiatives, regularly reviewing and analysing programme data to assess our progress and suggest improvements.

Skills, Knowledge and Experience

• Proven experience in social impact, corporate responsibility, or a related field.
• Strong project management skills.
• Excellent communication and storytelling abilities.
• Ability to analyse data and measure impact effectively.
• Experience managing relationships with external partners.
• Familiarity with SharePoint, Viva Engage or similar collaboration platforms.
• Ability to think outside the box and bring your creativity to your work.
• Quick learner, self-motivated and can hit the ground running.

This position is ideal for someone who thrives on making a difference, enjoys working autonomously, and is keen to shape the future of our organisation’s social impact efforts.

QualificationsEducated to at least A level or equivalent.

Specialism in Social Impact, Corporate Responsibility, Communications, Public Relations, Marketing, or related business field is desirable.