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- Strong understanding of donor stewardship principles.
- Proven ability to build and maintain positive relationships.
- Strong commercial planning experience and understanding.
- Develop and deliver a comprehensive stewardship programme for major donors.
- Create tailored communications, including monthly updates, event invitations, and donor reports.
- Maintain a central repository of proposals and content for use by the Philanthropy Team.
- Plan and execute an annual programme of stewardship events.
- Manage relationships with venues, suppliers, and contractors to deliver high-quality events.
- Budget monitoring and preparation of costs.
- Line-manage the Philanthropy Administrator's, ensuring smooth administrative processes, including thanking and banking.
- Maintain accurate records of donor interactions and stewardship activities using the organisation's CRM system.
- Generate regular reports to monitor KPIs, income, and donor journeys.
- Collaborate with the Philanthropy Team to develop and implement strategies for engaging new donors and retaining existing supporters.
- Design donor journeys tailored to various donor types, ensuring a personalised approach.
- Strong understanding of donor stewardship principles
- Demonstrable experience in a similar role or environment.
- Experience managing donor relationships and organising bespoke events.
- Previous Team management/leadership experience.
- Previous experience in a philanthropic fundraising environment.
- Excellent written and verbal communication skills.
- Proven ability to build and maintain positive relationships.
- Strong organisational skills and the ability to manage multiple responsibilities.
- Skilled in event planning and delivery.
- Competent in data management and reporting using CRM systems.
