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Retail Sales Advisor / Customer Service

Taylor Hawkes Ltd
Posted 19 days ago, valid for 7 days
Location

London, Greater London EC1R 0WX

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Boutique Sales Associate position is available at our flagship location in Soho, London, offering a salary of £23,000 plus a 3% sales commission.
  • Candidates should have 1-3 years of retail experience and a strong knowledge of beauty and cosmetics.
  • The role requires flexibility to work nights, weekends, and holidays as needed.
  • Key responsibilities include achieving sales targets, enhancing customer satisfaction, and delivering beauty services while managing team development.
  • The ideal candidate will possess strong interpersonal skills and the ability to thrive in a fast-paced environment.

**Job Title:** Boutique Sales Associate

**Salary:** £23,000 + 3% Sales Commission**Location:** Soho, London (On-site)**Hours:** Flexibility to work nights, weekends, and holidays as required

**Company Overview:** Founded in 1999, our company has established a flagship boutique in Soho, London. We enjoy a dedicated global following due to our pure, skin-enriching products that promote a naturally radiant appearance. Our founder, a busy working mother, is passionate about creating innovative formulations infused with botanicals and beneficial ingredients. We are committed to delivering multi-tasking, flaw-fixing products designed for those with busy lifestyles. Our mission is to enhance natural beauty, helping individuals look like their best selves in just a few minutes.

**Position Overview:** We are seeking an enthusiastic and results-oriented Boutique Sales Associate for our flagship location. The ideal candidate will be responsible for achieving sales and service targets, improving customer satisfaction, and ensuring a memorable shopping experience. Responsibilities also include delivering beauty services, sharing product knowledge, implementing merchandising strategies, planning customer events, and managing team development. As part of a small team in a fast-paced environment, strong interpersonal skills and the ability to juggle multiple tasks are essential.

**Key Responsibilities:** - Provide an exceptional customer experience and strive to exceed daily sales goals. - Stay informed about store promotions and initiatives. - Collect customer emails to strengthen future business opportunities. - Respond to customer inquiries and provide product information. - Assist in completing opening and closing checklists. - Ensure the sales floor, cash wrap, and backroom are clean and organized, adhering to brand standards. - Implement visual merchandising directives promptly while being mindful of loss prevention procedures.

**Qualifications:** - Minimum of high school education or equivalent. - 1-3 years of retail experience preferred. - Strong knowledge of beauty and cosmetics with a passion for sales. - Proven ability to perform in a fast-paced environment. - Flexibility to work nights, weekends, and holidays as required.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.