Job Title: Sales Associate - Luxury Bookstore

Location: Mayfair, London

Contract Type: Permanent, Full-time

Hours: 37.5 hours (over 5 days - to work alternate Saturdays)

Salary: £30,000-£35,000 per annum (DOE)

Benefits: Competitive salary, 21 days' annual leave plus bank holiday (plus holiday purchase scheme), staff parties, employee assistance programme, season ticket loan, Cyclescheme, 7% employer pension contribution, enhanced sick pay, enhanced maternity pay, enhanced paternity leave and pay, seasonal flu jab voucher

Our client, a world-leading rare book dealership based in West London, is seeking a highly motivated and detail-oriented Sales Associate to join their team. In this role, you will play a key part in providing exceptional customer service, maintaining impeccable presentation in the Mayfair shop and gallery, and working alongside their rare book specialists.

Responsibilities include:

Handling sales inquiries and correspondence from various channels
Assisting in-store customers, providing exceptional service and knowledgeable advice
Representing the organisation at trade fairs, with occasional overseas travel
Supporting shop logistics and maintaining the store's appearance
Taking care of day-to-day administrative tasks to ensure smooth operations
Assisting with personalised requests and offering tailored recommendations
Collaborating with the rest of the team to ensure smooth daily operations

Essential Skills and Experience:

Comfortable and confident speaking with a wide range of clients
Resourceful and able to solve problems quickly under pressure
Experience in luxury retail with a strong focus on exceptional service
Excellent spoken and written English
Highly organised and detail-oriented
Experience in working collaboratively within a team
Strong literary interests

If you have a passion for rare books, a flair for customer service, and a keen eye for detail, we want to hear from you. Join our client's team and be part of their thriving and dynamic organisation. Apply now!

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