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Hardware Trade Counter Assistant
This is an exciting opportunity to join a family-owned builders’ merchant as they open a new Tottenham based store in March 2025.
As a Hardware Trade Counter Assistant, you will be the first point of contact for customers, providing expert advice, processing transactions, and ensuring the smooth operation of the trade counter.
Requirements :
- Working 48.5 hours per week, shifts between 6am-5pm Monday-Friday, and alternate weekends
- Excellent customer service
- Knowledge of hardware and building materials is desired
- Good interpersonal skills, confident and able to approach customers.
- Ability to work effectively as part of a busy team.
- The ability to prioritise responsibilities under pressure and be self-motivated.
Benefits:
- Annual Salary £25,000-30,000 - dependant on experience
- Pension Scheme
- Group Life Assurance
- Staff Discount
- Discounts on top brands, online stores, events, and attractions
- Cycle to work scheme.
- Employee assist programme
- Long Service Awards
- Annual Leave 20days plus bank holidays
- Birthday Day off
Responsibilities:
- Greet and assist our customers in a friendly and professional manner.
- Assisting with deliveries in and out of the store
- Dealing with any telephone queries effectively and communicating with customers and colleagues
- Ordering goods
- Respond positively and effectively to customer's needs.
- Assist in the company stock counts.
