Supply Chain Manager

• Salary Range: Negotiable
• Location: London with occasional European travel
• Key Role Feature: Opportunity to drive transformational improvements in a growing, dynamic organisation

Our client is a forward-thinking, InsurTech company experiencing rapid growth, adding over 1 million customers per annum across 20+ nationalities in a truly inclusive workplace. With an equal gender balance throughout all levels, they are focused on building a culture of innovation, customer obsession, and operational excellence. As part of their ambitious plans, they are looking for a motivated Supply Chain Manager to help expand their capabilities across Europe.

The Supply Chain Manager will play a pivotal role in managing the day-to-day operations of our supply chain, specifically for items sent to repair depots across Europe. This is a fantastic opportunity for a Senior Analyst or Junior Manager eager to step up, make a meaningful impact, and grow with a business set to expand 10x in the next three years.

The Supply Chain Manager will:

• Oversee and improve the performance of 8 European repair vendors, focusing on delivering best-in-class customer service and optimising operational efficiencies.
• Develop strong, proactive relationships with current and new vendors to meet strategic business goals.
• Create and maintain KPI dashboards to analyse service delivery and costs, identifying and implementing improvements.
• Provide on-site support to vendors, driving improvements in turnaround performance and process efficiencies.
• Collaborate with Customer Service, IT, and Sourcing teams to ensure consistent, scalable, and cost-effective operations.

• Strong analytical skills, particularly in handling large datasets to inform decision-making.
• Experience managing third-party vendors and delivering against set service levels.
• Customer-focused mindset with a passion for delivering seamless customer experiences.
• Proven ability to solve complex problems and implement operational efficiency improvements.
• Excellent communication and interpersonal skills to collaborate effectively across teams.

Bachelor’s degree in Supply Chain Management, Business Administration, or a related field.

• A dynamic role with clear career development opportunities within a rapidly growing company.
• Exposure to diverse teams and cultures, fostering personal and professional growth.
• The chance to work in an inclusive environment that champions equal opportunities and a growth mindset.
• Competitive salary and the opportunity to travel across Europe, enhancing your global perspective.
• Access to learning and development tools, including potential training in Power BI, Tableau, Excel, SQL, and API integrations.

• Bonus
• Cash allowances for gym & mobile phone
• Private Healthcare
• Health Cash plan (including children)
• Pension scheme
• Cycle to work scheme.