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The Surveyor is responsible for the works within the council's repairs team and that work will cover the following areas:-
- Disrepair work
- Refurbishment work (such and kitchen, bathroom and window renewals etc).
- Void Works
- Complex Repair Works
- Day to Day Repairs
- Damp and Mould Works
- The pre/mid and post inspection of any of the above.
Responsibilities
- Work in collaboration with colleagues across Housing services to ensure a joint approach to improve quality and customer satisfaction for residents.
- Support and manage a flexible approach to the deployment of resources within the Property Services Division to respond effectively to fluctuations in workload. Support and manage different types of work within the Property Services Division in response to the changes in the volume of work.
- Manage the local delivery of the repairs term contract. Ensure that all members of the team are fully conversant with the contract, including the terms and specifications.
- Oversee the local administration of the repairs contract. Ensure that requests for variations, extensions of time and payments are correctly assessed and carried out within the contractual timescales. Ensure that works not completed in time are chased and escalated where necessary. Ensure that reports are used regularly to ensure that client and contractor are updating the job management system fully and in a timely manner.
- Oversee the identification of leaks, rising damp, penetrating damp, and condensation across the Housing Property Services portfolio. Ensure that signs ofdampcaused by plumbing related problems because of leaking water or drainage pipes are diagnosed.
Requirements
- Extensive experience in building surveying and/or repairs operational delivery or supervising contracts or disrepair case management in social housing / councils.
- Extensive experience of housing responsive repairs including experience of working in a customer service organization providing a high-quality service to members of the public consistently and sensitively, according to their needs and customer care standards.
- Must hold either a degree in building surveying and/or the equivalent experience in delivering the disrepair service.
- Demonstrate at least 3 to 5 years management experience
Contract
- Initial 3 to 6 month ongoing contract with the opportunity to extend.
- Monday to Friday 9am to 5pm. (3 days p/w in office or on site.)
- This role will be carried out in the office and around the borough on a daily basis.
- PAYE via Umbrella / CIS if a UTR number is provided
- Must have a clean DBS
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