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Global Benefits Analyst
Location: Remote - With the option to go into their Waterloo office
Salary: 19ph - 24ph
Contract Details: 1-year minimum temporary
Job Type: Full-time position with 40 hours per week (8 am - 5 pm)
We are currently seeking a talented Global Benefits Analyst to join our client's team. In this exciting role, you will have the opportunity to own all benefits administration for assigned countries and be a key player in providing outstanding employee experience. Our client offers fully flexible remote working, providing you the freedom to work in a way that suits you best.
Responsibilities:
- Take full ownership of benefits administration, including enrollment, payroll reporting, vendor portal administration, and employee experience.
- Conduct engaging benefits onboarding sessions for new joiners.
- Assist in the administration of various benefits, such as medical, dental, vision, voluntary benefits, and retirement.
- Support the administration of time away and leave programmes.
- Act as a liaison between outside administrators, vendors, and stakeholders to ensure smooth resolution of eligibility and claim disputes, as well as effective administration of company plans.
- Analyse current benefit administration processes, identify areas for improvement, and suggest enhancements to enhance the overall employee experience.
- Conduct regular audits to ensure compliance with local legislation and identify opportunities for process improvements.
- Support the management of a flexible benefits system, including implementation, review, and ongoing administration.
- Act as a tier 2 escalation point for employee queries, ensuring timely resolutions within internal SLAs.
- Participate in vendor performance reviews for customer service.
- Assist in auditing enrollment and payroll files periodically or as needed.
- Respond to discrepancy reports and troubleshoot data as necessary.
- Participate in annual projects, including updating the enrollment website, benefit plan renewals, and maintaining accurate process documentation.
- Contribute to the drafting and review of employee communications.
- Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
If you are a motivated and detail-oriented professional with a passion for benefits administration, we would love to hear from you. Join our client's dynamic and supportive team and make a difference in the lives of their employees. Apply now!
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
