Client Care:
- Building an in-depth and up-to-date knowledge of clients including theatre attendance, screenings & recordings where relevant.
- Ensuring all client information is accurately recorded on the Company database systems.
- Regularly update client CVs, show reels and other information relating to clients e.g., Spotlight.
- Fostering and maintaining good relationships with clients, production companies and key business contacts to assist in seeking out opportunities for clients.
- Ensuring these relationships are always kept on a professional basis.
- Organizing clients’ meetings (including - transport, hotel and restaurant bookings, hair and wardrobe appointments as required).
- Maintaining up to date schedules and recording details on the Company database.
- Organizing any in-house audition digital taping for the clients, this includes reading in when required, then editing the filmed material for submission.
- Handling commercial submissions for clients under the supervision of the Senior Agent Team.
- Handling issues with clients or production companies as required and in consultation with the Senior Agent Team.Â
New clients:
- Update Spotlight/IMDB, collate materials (photo, showreel etc). Ensuring the Company has an accurate record of new client finance details including bank details and tax status.
- Building links and networks in and outside of the Company to research new clients and encourage new talent to the Agency.
Negotiating,contracts and finance: Â
- Ensuring contracts are accurately administered, recorded, and can be quickly accessed.
- Entering information into the Company database and other relevant systems.
- Drafting and reviewing contracts following agent negotiations, ensuring that all terms are in line with those agreed with the client.
- Ensuring that Contracts are signed by all parties as quickly as possible, tracking progress, monitoring, and chasing where necessary.
- Negotiating specific terms and client fees for other projects as directed by the Senior Agent Team.
- Liaising with Agent, Client Accounts team and production companies for information required for Clients’ travel visas if needed.
PRand Marketing: Â
- Helping to assess the suitability of potential new clients and assisting Agent in putting forward clients in a way which best highlights their strengths and suitability for work.
- Following up on all proposals made by the Agency and asking for feedback if clients are unsuccessful.
- Being alert to and aware of the potential newsworthiness of client’s work.
- Organizing interviews, press and shoots as required with the Agency’s Press Team. Co-ordinating logistics for clients’ press and publicity schedules.
- Ensuring travel and schedule information is clear and up to date; that the client has everything they need, and any issues are dealt with.
- Organizing flowers, cards, and tickets for press nights. Collating reviews of performances and premieres.
- Ensuring clients’ information and membership is up to date on Spotlight
Companywebsiteand other digital media: Â
- Drafting web profiles for new clients and their work according to Company style guidelines.
- Ensuring that information and images regarding existing clients is regularly updated in order to offer the client premium promotion opportunities and provide high quality information for producers and casting directors.
- Writing news articles for the website following Company style guidelines.
- Promoting clients through the effective use of social media e.g. Twitter, Facebook and other emerging technologies in close consultation with Agents.
- Sourcing and cutting materials from clients’ previous work.
General Office and department administration: Â
- Fielding telephone calls to the office and responding to routine enquiries.
- Ensuring that the office runs smoothly including filing, dealing with incoming and outgoing post, organizing couriers and handling fan mail.
- Managing queries and internal communications as required. Working closely with other members of the team, sharing information, ideas, and networks.
- Keeping an accurate Day Book of all calls to the office, taking accurate and detailed messages.
- Providing cover for Senior Agents while they are on holiday, as directed.
We’d love to hear from you if you have: Â
- Experience in an Assistant Agent position. Previous work experience within a talent agency is essential.
- A passion for and knowledge of the industry – across film, theatre, and television Excellent communication skills – written and verbal.
- Familiarity with Microsoft products (Outlook, Word, Excel) Experienced and confident user of video editing packages/software (Clip Champ, Video Pad, iMovie)
- A high level of accuracy and attention to detail in your work Excellent organizational and time management skills – you need to be able to cope with a large workload and multi-task.
- Ability to work under pressure and with interruptions.
- Experience of using social media and website CMS Â
And are:
- A confident, warm personality, who is sociable and loves the entertainment industry.
- A person who inspires trust.
- A team player who can contribute positively to the team.
- Someone resilient, adaptable, and creative
- Someone who is highly motivated with a strong work ethic – and stamina, you’ll be expected to work additional hours, e.g., theatre trips.
- Someone with a flexible approach to problems – a person who can learn quickly.