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- Participate in the pre/post sales process to understand customer environments and requirements
- Deliver and execute Proof of Concept deployments, management, troubleshooting & support
- Prepare technical documentation for potential customers such as proposals and statements of work
- Engage with product management and development teams in to provide feedback from customers
- Prepare various customer-faced resources and conduct training and support activities during conferences and trade shows
- 3+ years’ experience in a pre-sales/customer support position
- 3+ years’ experience in the cyber security domain – network security implementation, SOC analytics, etc.
- Hands-on technical experience is a must – TCP/IP, Layer 2 and Layer 3 protocols and architecture, fluent in Linux environment and virtual management systems
- Cyber security risk management methodologies & knowledge is a plus
- Cloud-based knowledge is a plus
- Excellent verbal and written communication skills, good interpersonal and service-oriented attitude, proven team-player, motivated and self-learner
- Suitable to fast-paced startup environment and culture
- ICS/OT experience preferred
- c£100,000
- Discretionary bonus structure
- Remote (occasional travel to client sites)
