Homeownership Officer

Job Title: Homeownership Officer
Location: London, SE1 8NW
Contract: Temporary
Hours: 35 hours per week
Pay: 24.56 per hour (Umbrella) / 20.57 per hour (PAYE)

Role Summary:
Our client is seeking a dedicated Homeownership Officer to provide a professional and comprehensive leasehold management service. You will manage your own portfolio of leasehold and shared ownership properties, ensuring compliance with relevant legislation and regulations while delivering a high-quality, customer-focused service.

Key Responsibilities:

• Manage day-to-day enquiries related to leasehold and shared ownership properties.
• Assist with the verification and calculation of service charges, including sinking funds.
• Oversee processes such as Right to Acquire applications, lease extensions, remortgages, resales, and alteration requests.
• Lead the Section 20 consultation process and collaborate with teams to manage arrears recovery.
• Work closely with internal and external stakeholders to ensure service standards are met.
• Prepare and present reports for court or tribunal hearings as needed.

Requirements:

• Degree-educated or equivalent, with ARMA/CIH qualifications preferred.
• Substantial experience in front-line leasehold management services.
• Strong knowledge of leasehold management legislation and best practices.
• Proficiency in managing service charges, Section 20 consultations, and mixed-tenure schemes.
• Excellent problem-solving, communication, and numeracy skills.
• Proven ability to meet tight deadlines while maintaining high-quality service delivery.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

For additional information, please call George at Service Care Solutions on (phone number removed) or email (url removed).