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Service Delivery Manager

Granite Recruitment and Consulting Limited
Posted 17 hours ago, valid for 17 days
Location

London, Greater London EC1R 0WX

Contract type

Full Time

Health Insurance
Life Insurance

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Service Delivery Manager position focuses on IT infrastructure and offers a salary range of £60,000 to £80,000.
  • Candidates should have experience in Linux infrastructure systems management and external client managed services.
  • This role requires working closely with a US-based team and adapting to US east coast time zones.
  • The position includes various responsibilities such as technical troubleshooting, managing team performance, and upholding key SLAs.
  • Additional benefits include health and life insurance, 38 days of holiday, and opportunities for professional training.

Service Delivery Manager (IT infrastructure) - Remote / work from home

£60,000 - £80,000 & health/life/income insurance & 38 days holiday

This is a great opportunity for an IT infrastructure focused Service Delivery Manager with a strong Linux background to join a leading technical consultancy, helping to deliver HPC related managed services and projects.

Due to significant expansion into the USA, this role will be working closely with a US based team and therefore will need to be willing to work to US east coast time zones (typically starting at 14:00 and finishing at 22:00).

The Service Delivery Manager will oversee both technical and administrative responsibilities, including:

  • Technical troubleshooting
  • Managing team performance
  • Resolving reliability challenges
  • Monitoring service metrics
  • Upholding key SLAs
  • Leading the team to operational excellence

The role would be ideal for someone with the following skills/experience:

  • Experience of Linux infrastructure systems management
  • External client managed services
  • Service metrics and ITIL
  • A technical degree would be beneficial

Some of the benefits that come with the Service Delivery Manager role include:

  • A starting salary of £60k+
  • Health insurance
  • Life insurance
  • Income protection
  • 30 days paid holiday, plus banks on top
  • Buy or sell up to 5 days holiday on top
  • Fully remote work
  • Industry leading training

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.