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3rd Line Support- DV Cleared
+ 6 month initial contract but likely long term
+ Central London based - full time on site
+DV cleared role - current active clearance is essential
Key Skills:
+ Current DV Clearance
+ Windows 7 and Windows 10 Desktop Imaging
+ Group Policy
+Virtualisation
Provide 3rd Line Technical Support to the Customer Systems under support of the Enterprise Desktop Service.
- Design and implement new Desktop Images for existing or new systems, using standard design patterns and technologies
- Design, implement and support deployment technologies such as Microsoft Deployment Toolkit and System Centre Configuration Manager on Supported Systems
- Deliver routine Desktop Patch Cycles as required for the support systems.
- Deliver routine Desktop Image updates to the Customers Virtualised Desktop Infrastructure as required.
- Design and Deliver routine Group Policy Update cycles as needed.
- Provide deep Troubleshooting/diagnostics of Desktop issues, using standard toolsets.
- Design, implement and support security controls, using tools such as Applocker, Windows Firewall and System Centre Endpoint Protection
- Provide Technical Advice and Guidance to Customer Projects when requested on Desktop Deployment and Support technologies
- Assist with Discovery activities on new Systems being brought under support of the Enterprise Desktop Service
- Produce Design, Release and Support Documentation to a high standard for all supported systems
- Assist the Application Packaging team as requested with Packaging technologies such as Microsoft App-V and MSI methods.
TECHNICAL SKILLS:
- Excellent knowledge of Windows 7 and Windows 10 Desktop Imaging
- Good knowledge of Windows Lockdown using Group Policy to NSCS/Microsoft SCM Levels
- Good knowledge of Microsoft System Centre Configuration Centre Current Branch, Implementation and Support, including OS Deployment, Application Deployment, Patching and Endpoint Protection
- Excellent knowledge of Microsoft Deployment Toolkit for small system OS Deployments
- Good Knowledge of Active Directory Group Policy Objects, including Applocker and Firewall Implementations.
- Excellent knowledge of Troubleshooting using SysInternals tools such as ProcMon and NetMon
- Good Knowledge of Citrix Virtualisation for Desktops and Applications
- Experience with Application Virtualisation (App-V) - Experience with User Environment Virtualisation (UE-V)
This role is 5 days per week in the office in London.
If you'd like to discuss this role in more detail, please send your updated CV to (url removed) and I will get in touch.
