Technical Solutions Manager

Please note that this role does not provide Sponsorship.

This is an exciting opportunity to join a values-led organisation in the legal sector that puts people, purpose, and planet at the centre of its mission. Known for aligning commercial success with meaningful social and environmental impact, the company fosters a progressive, inclusive culture where innovation is encouraged and collaboration is key. As part of the IT team, you’ll play a vital role in delivering technology initiatives that support the wider business, working within a flexible hybrid model and benefiting from a strong focus on wellbeing, development, and sustainability.

We’re looking for a tech-savvy individual to help drive innovation and support the delivery of effective digital solutions. Sitting within the IT team, this position plays a key role in shaping and implementing technology initiatives that meet evolving business needs. You'll report into the manager overseeing infrastructure and applications and take ownership of projects from concept through to completion—ensuring they add real value.

What You’ll Be Doing

• Contribute to the strategic goals of the infrastructure and applications team.

• Provide insights and guidance to senior IT leadership on technical matters.

• Work alongside both internal colleagues and external service partners to maintain strong IT operations.

• Lead the rollout and enhancement of Microsoft 365 products across the business.

• Manage implementation plans for new systems and optimize the performance of existing ones.

• Ensure smooth integration between tools and services while escalating issues appropriately.

• Identify and suggest new technologies that support business priorities.

• Keep an eye on tech trends to ensure systems remain fit for purpose.

• Collaborate across IT functions to support continuous service improvements.

Project Leadership

• Develop detailed project scopes, timelines, and resource plans.

• Oversee the execution of technical projects from initial planning through delivery.

• Manage vendor processes, including drafting tender documents and coordinating selection.

• Ensure clear communication throughout project lifecycles and handle vendor negotiations.

What You’ll Bring

You’ve worked in professional services and know how to get things done in a fast-paced environment. You’re confident, self-motivated, and comfortable working with a mix of internal teams and external partners. You have a knack for translating technical ideas into real-world outcomes, and you’re experienced in project delivery, documentation, and collaboration.

Technical Toolkit

You should have strong working knowledge of:

• Microsoft Active Directory/Entra and Microsoft 365 (Exchange, Teams, SharePoint, Intune, Defender)

• Virtual environments and storage systems (e.g., VMware, Pure), and enterprise networking (e.g., Cisco)

• Firewall technologies (ideally Palo Alto)

Bonus if you’re familiar with:

• Meraki Wi-Fi, iManage, RingCentral, Mimecast, or SenseOn (MDR/XDR tools)