Head of Academic Services

About the Role

The Head of Academic Services is responsible for managing, developing and strengthening Fourth Monkey’s academic and student support services, quality assurance and enhancement.
This is a senior role within the organisation and the successful candidate will be a leading member of the leadership team. The role will require previous experience in a comparable management position in an academic setting, with extensive knowledge of Higher Education regulatory frameworks, policies and procedures.

Requirements

QUALIFICATIONS & EXPERIENCE

REQUIRED

• Degree in education, business administration, or related field

• Experience of working within, and substantial knowledge of, the higher education (or related) sector

• Proven experience in educational management, preferably in similar role

• Strong leadership and interpersonal skills, with the ability to inspire and motivate others

• A successful track record of developing and translating strategic plans and decisions into operational practice

• The ability to think and act strategically and to work both consultatively and at pace

• Excellent organisational and problem-solving abilities

• Sound knowledge of safeguarding policies and procedures

• Effective communication skills, both verbal and written

• Ability to remain calm and composed in high-pressure scenarios

• Familiarity with relevant regulations and compliance standards in the higher education sector

• Commitment to promoting positivity, equity and inclusion within the school community

SKILLS

REQUIRED

• Management experience in an academic environment

• Communication skills, both written and verbal; understanding of data privacy standards; deep understanding of business principles and practices

• Attention to detail

• Organisational skills; planning skills; analytical skills; critical thinking skills

• Problem-solving skills

• Computer skills

• Multi-tasking abilities

• Integrity, honesty

DESIRABLE

• Awareness and experience of pastoral and welfare support or training in an educational setting

KNOWLEDGE AND UNDERSTANDING

REQUIRED

• An awareness of Higher Education learning / arts training environments

• An understanding of Higher Education policies, procedures, data processing and reporting including OfS regulatory frameworks and guidelines

DESIRABLE

• An understanding of, and interest in, the work of Fourth Monkey

PERSONAL QUALITIES

REQUIRED

• Well-motivated, target-orientated and results driven

• Excellent interpersonal skills and willingness to work as part of a team and on one’s own initiative

• Flexibility within a changing environment