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The Area Manager will oversee the operations of 12 retail stores, ensuring high standards of customer service and team performance. The role involves strategic business planning of the region, P&L accountability, team hiring, training and development, and driving region sales performance to achieve company objectives.
Client Details
This is a large company with over 500 stores across the UK. It is renowned for its customer-centric approach and commitment to providing high-quality products and services. This company prides itself on its inclusive and supportive work culture that fosters employee growth, always putting their customers' needs first.
Description
- Manage and oversee the performance of 12 stores in the London region
- Oversee 12 store managers and 50 staff to implement business plans and increase profitability
- Budget planning in conjunction with Regional Manager and P&L accountability
- Analyse sales data and customer feedback to identify areas for improvement
- Ensure high standards of customer service are maintained across the region
- Monitor and maintain KPI expectations of all the stores consistently
- Recruiting, training, developing staff across junior to managerial levels
- Coordinate with head office on inventory management, marketing, and promotions
- Ensure compliance with health and safety regulations across all stores.
Profile
- Hands-on experience in managing multiple stores in retail/ health clubs/ travel and leisure/ hospitality
- Sharp commercial acumen and an eye for numbers
- Strong leadership and team management skills in a customer-centric business
- Excellent strategic planning and problem-solving abilities
- Highly articulate and strong communication skills across all levels
- Good understanding of retail management software and data analysis
- Strong customer service skills with the ability to build a rapport with everyone.
- You will travel and work from various stores 4 days per week, leading teams by example and delivering results
- Must have own car and a clean, valid U.K. driver's license to commute around London.
Job Offer
- A competitive salary in the range of £55,000 - £65,000 per annum
- Generous performance-based quarterly bonuses
- Highly supportive and inclusive work culture
- 1 optional day to work from home
- Opportunities for professional growth and development
- Company will reimburse weekly-incurred work-related fuel costs.
We invite all interested candidates who fit the profile to apply for this exciting role in Bagshot. We look forward to welcoming a new Area Manager to our team.
