Reservations Agent - FLUENT ITALIAN

Join Interopa Holidays as a Group Operations Executive in London!

Are you a native Italian speaker with a passion for travel? Want to shape unforgettable experiences in the UK and Ireland for clients from Italy and beyond? Join Interopa Holidays, one of Londons top inbound travel agencies, as we expand our Groups Department and seek talented Group Operations Executives to lead our markets.

Location: London Paddington, W2 3HA This role is fully office-based.

Interopa Holidays Ltd, a two-time winner of the Queens Award for Export Achievement, is renowned for its expertise in crafting bespoke travel experiences across the UK, from hotel bookings to exclusive event packages. With a diverse client base and strong B2B relationships in Italy, we are committed to delivering outstanding service.

Were looking for dedicated Group Operations Executives to drive our growth across several key markets. As part of our team, you will play a critical role in creating memorable, tailored packages for groups visiting London, Scotland, and the South of England.

Required Language Proficiency NATIVE ITALIAN

• Client Engagement: Handle group enquiries from travel agencies across Italy Daily.
• Supplier Coordination: Liaise with hotels, transport providers, restaurants, and event organisers to negotiate the best rates and secure availability.
• Booking and Organisation: Manage bookings for accommodation, transport, guided tours, entrance fees, and restaurants, ensuring every detail is accounted for.
• Itinerary Preparation: Develop bespoke itineraries and tour programmes, with an emphasis on high quality and customer satisfaction.
• Administrative Support: Issue invoices, handle rooming lists, prepare vouchers, and maintain agency and supplier contacts.
• Tailored Tour Packages: Organise custom tours for London and the UK, calculating costs and profits quickly to provide accurate quotes.

• A keen understanding of the travel and hospitality sector, particularly within a travel agency or tour operator setting.
• Fluency in English and Italian
• Proficiency in Microsoft Office and email management.
• Strong negotiation skills and the ability to perform under pressure, with a talent for quick, accurate cost calculations.
• Excellent communication skills and the ability to work seamlessly within a motivated, team-driven environment.

• Hours:100% OFICE BASED . Monday to Friday, 09:0018:00 with a one-hour lunch break.
• Holidays: 28 days, inclusive of bank holidays.
• Opportunities to develop your expertise with one of the UKs leading inbound travel agencies.

About Us
Interopa Holidays Ltd is a trusted Destination Management Company (DMC) offering a comprehensive range of services for B2B clients worldwide. From luxury hotel bookings to football, concert, and West End musical tickets, we are known for delivering top-tier services to global clients.